RN - Quality Management, Quality Assurance, Jewish Hospital

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RN
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2019-R0201852 Requisition #
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Quality, Risk & Safety,  Jewish Hospital

Position Type: Regular
Scheduled Hours per 2 week Pay Period: 80
Primary Location: KY > LOUISVILLE > JEWISH HOSP 200 ABRAHAM FLEXNER

1st Shift, Full Time

Job Summary / Job Purpose
Position oversees the planning, development and initiation of activities, services, measurement, training and education related to ensuring service delivery results is an optimal patient experience. Ensures that efforts to improve the patient experience result in enhanced patient, family, and physician satisfaction and employee engagement. Ensures the ongoing monitoring and assessment of service excellence initiatives. Collaborates on the provision of service excellence training and coaching to leaders and staff. The position will execute and hardwire evidence-based tools and practices to create and sustain a culture of service excellence, and a high-performance environment, to ultimately improve the patient experience. 
Job Requirements / Qualifications 

Experience/ Accreditation/ Licensure (required & preferred):

·         RN, with state license to practice required

BLS preferred

·         Bachelor’s degree required. Bachelor’s degree in nursing preferred, but will consider bachelor’s degree in other healthcare related field (ie: healthcare administration, business administration)

·         Master’s degree preferred

·         Working knowledge HCAPHS, and various models of service improvement.

·          

Experience (required & preferred)

·         Minimum of 3 years relevant service or quality work experience in a healthcare setting.

·         Experience in quality improvement principles, performance improvement methodology, project management, and change management preferred.

·         Strong project management skills a plus

·         Patient safety experience and work with High Reliability Organizations/Systems a plus

About Us


Chances are, you’re here because you’re looking for a career offering greater opportunity, challenge and fulfillment. We’re confident you’ll find all three at CHI. As one of the nation’s largest nonprofit health systems, we offer a wealth of careers across more than 101 hospitals in 18 states. Our faith-based health system welcomes you to share in our mission of building healthier communities, whether as a surgeon in the operating room or an administrator in a conference room. When you work in a supportive environment with like-minded professionals, wonderful things happen. Learn More

Equal Opportunity Employment


Consistent with our Core Values, Catholic Health Initiatives employers are EEO/AA/M/F/Vets/Disabled Employers. Qualified applications will receive consideration for employement without regard to their race, color, religion, national origin, sex, sexual orientation, gender identification, protected veteran status, disabilitiy or any other legally protected characteristic. 

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