2019-R0217069 Requisition #
Thanks for your interest in the RECEPTIONIST position. Unfortunately this position has been closed but you can search our 1,729 open jobs by clicking here.


Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.


1. Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.

2. Answer phone calls and direct them appropriately.

3. Schedule appointments according to office guideline.

4. Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.

5. Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

6. Prepare charts for patient appointments making sure all necessary information is complete.

7. Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.

8. Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.

9. Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.

10. Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.

11. Perform other duties as assigned.



Required Education (for CHI Leadership Job Levels from Supervisor through President) Does Not Apply

Required Education for Staff Job Levels High School Diploma or Equivalent

Required Licensure and Certifications N/A

Required Minimum Knowledge, Skills and Abilities Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public. Math Ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PREFERRED Qualifications 0 – 1 year healthcare experience preferred.



CLICK TO CHOOSE CHILDREN (1-12 YEARS) Does Not Apply ADOLESCENTS (13-17 YEARS) Applies ADULTS (18-64 YEARS) Applies GERIATRICS (65+) Applies

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Chances are, you’re here because you’re looking for a career offering greater opportunity, challenge and fulfillment. We’re confident you’ll find all three at CHI. As one of the nation’s largest nonprofit health systems, we offer a wealth of careers across more than 101 hospitals in 18 states. Our faith-based health system welcomes you to share in our mission of building healthier communities, whether as a surgeon in the operating room or an administrator in a conference room. When you work in a supportive environment with like-minded professionals, wonderful things happen. Learn More

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Consistent with our Core Values, Catholic Health Initiatives employers are EEO/AA/M/F/Vets/Disabled Employers. Qualified applications will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identification, protected veteran status, disability or any other legally protected characteristic

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