2020-R0284227 Requisition #
Thanks for your interest in the Administrative Assistant II position. Unfortunately this position has been closed but you can search our 1 open jobs by clicking here.


Education: High school diploma or GED, Metropolitan Test, or equivalent.

Experience: At least six (6) months clerical experience which includes demonstrated ability to deal effectively with the public and to learn detailed task. Or, at least one (1) year workplace experience that includes demonstrated ability to deal effectively with the public and to learn detailed tasks.

Physical Requirements: This job requires, at various times, the following physical activities; sitting, reaching, carrying, walking, pushing, pulling, lifting, talking, hearing, and finger dexterity. Must have close visual acuity to perform daily activities. The worker is not substantially exposed to adverse environmental conditions.

Skills: Must be able to read, speak, write and understand English. Demonstrated communication skills, both oral and written, including knowledge of English grammar and punctuation. Must possess ability to utilize sound judgment, work effectively under pressure, excellent communication skills, and ability to deal with all persons in a polite, efficient, respectful, and professional manner, utilizing tact and diplomacy. Must be able to maintain confidentiality. Able to work independently without close supervision.

PRIMARY CUSTOMERS: Patients; families; doctors; the public; vendors; employees; leaders.

REPORTING RELATIONSHIPS: Director and other management staff

Incumbent has access to restricted or confidential patient or other highly sensitive business information and must comply with the terms of SVHS/CHI Policies as they apply to their job role.

AGE GROUPS: ___ Neonate/infant (Birth - 1 mo) ___ Infant (1mo-1yr) ___ Toddler (1yr-3 yrs) ___ Preschool (3 yrs-6yrs) ___ School Age (6 yrs-13yrs) _X_ Adolescent (13yrs-18 yrs) _X Adult (18 yrs-64 yrs) X_ Older Adult (65+yrs)


1. Communication

Provides telephone and reception services, directing calls to appropriate staff; handling requests and complaints in an efficient, orderly and prioritized manner; answers phone promptly and courteously, exercising good judgement and maintaining confidentiality.
Acknowledges all persons entering the office in a prompt and courteous manner.
Sends and receives E-mail and facsimile communications appropriately.
Maintains a pleasant and cooperative working relationship with all persons.
Handles difficult situations tactfully and treats all persons equally and with dignity.

2. Information Management
Verifies information accurately
Accurately and timely enters data
Maintains records, files, and reports current for easy retrieval
Disseminates information accurately and distributes to appropriate recipients.

3. Problem Resolution
Consistently discusses a difference of opinion without becoming upset, abusive, or otherwise defensive
Handles unanticipated events and crisis situations in a positive and constructive manner.
Notifies manager or other appropriate person of problems

4. Coordination
Assists with projects, calendars, meetings, equipment, and other assignments.
Facilitates maintenance repair and services and/or ensures adequate inventory of supplies.
Assists co-workers with projects and assignments as designated.
Assists with mailing and/or telephone projects as assigned.

5. Clerical
Utilizes available computer systems, office equipment, and other resources in a proficient and effective manner.
Provides correspondence, information and documents to customers as needed.
Accurately types documents, checks, reports, and correspondence as required.

About Us

We are excited to share that CHI was named as one of America’s Best Employers 2019, by Forbes. Click here to learn more.

Chances are, you’re here because you’re looking for a career offering greater opportunity, challenge and fulfillment. We’re confident you’ll find all three at CHI. As one of the nation’s largest nonprofit health systems, we offer a wealth of careers across more than 101 hospitals in 18 states. Our faith-based health system welcomes you to share in our mission of building healthier communities, whether as a surgeon in the operating room or an administrator in a conference room. When you work in a supportive environment with like-minded professionals, wonderful things happen. Learn More

Equal Opportunity Employment

Consistent with our Core Values, Catholic Health Initiatives employers are EEO/AA/M/F/Vets/Disabled Employers. Qualified applications will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identification, protected veteran status, disability or any other legally protected characteristic

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