Director Physican Relations and Medical Staff

2020-R0277589 Requisition #
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Baylor St. Luke’s Medical Center

A quaternary care facility that is home of the Texas Heart® Institute, a world-class cardiovascular research and education institution founded in 1962 by Denton A. Cooley, MD–consistently ranked as one of the nation’s best in Cardiovascular Services & Heart Surgery.

The first hospital in Texas and the Southwest designated a Magnet® hospital for Nursing Excellence by the American Nurses Credentialing Center, receiving the award four consecutive times. Baylor St. Luke’s is home to three freestanding community emergency centers (Holcombe, Pearland, and San Felipe) offering adult and pediatric care–treating more than 51,000 patients annually. The hospital holds a collaborative partnership with Baylor College of Medicine and affiliations with The University of Texas Medical School at Houston, The University of Texas Medical Branch (Galveston), Houston Baptist University, and Prairie View A&M University.


Accountable for the management of Medical Staff Services (MSS) and Physician Relations at Baylor St. Luke's Medical Center. Manages and Supports the organized medical staff model; also Manages Physician Relations as it relates to Capacity Management strategy; Serves as primary staff to Medical Staff leaders and the Chief of Staff for Baylor St. Luke's Medical Center. The position is also Responsible for the completion of projects related to quality/process improvement and legal and accreditation compliance management involving the medical staff that Serves Baylor St. Luke's Medical Center. Will continually identify, monitor, and implement key measures and processes that are intended to improve/enhance financial position at the Hospital, and departmental level. These duties include but are not limited to the following: supervision of employees, budget preparation/ financial analyses, medical staff education, and strategic planning.


Education and Licensure Required:
Bachelor’s Degree

Minimum Experience:
Minimum of seven (7) years experience in the discipline and five (5) years leadership experience


1. Dept. Mgmt.: Establishes scope of service, goals and strategic plan for the Medical Staff Services department; Responsible for the development & implementation of the strategic direction and mission of the medical staff. Develops methods for continuous process improvement and to develop department policies and procedures. Conducts research and analysis to support concepts. Accountable for selecting, evaluating, counseling and terminating staff. Accountable for oversight of departmental staffing needs. Fosters an environment for team growth and personal development. Accountable for the financial performance of Medical Staff Services including oversight of budget development, implementation, review and intervention.
2. Physician Relations: Serves as primary staff to medical staff leaders and Chief of Staff at Baylor St. Luke's Medical Center; acts as liaison between the medical staff and Executives. Creates and executes effective communication methods with the medical staff; project leader in collaboration with health system executives, physician leadership, and service line team members to actualize strategic initiatives, including Capacity Management strategy. Designs and deploys surveys to measure feedback of the medical staff. Serves as a liaison with the ED unassigned patient hospitalist group. Conducts performance analysis, contracting, and issue resolution. Provides rapid response and follow-up to medical staff on any departmental issues that may arise.
3. Regulatory & Strategic Planning: Ensure MSS Functions and Operates within regulatory guidelines. Assists with the development and implementation of compliance initiatives as related to the medical staff.


About Us

As part of Catholic Health Initiatives (CHI), one of the nation’s largest health systems, CHI St. Luke’s Health is dedicated to a mission of enhancing community health through high-quality, cost-effective care. We are home to the Texas Heart ®Institute (THI), eight hospitals, eight emergency centers, Diagnostic & Treatment Center, Radiation & CyberKnife® Center, and several St. Luke’s Medical Group locations throughout Greater Houston. Our additional markets include CHI St. Luke’s Health Memorial (three hospitals and a long-term acute carefacility in East Texas); St. Joseph Health System (five hospitals and several St. Joseph Medical Group locations across Brazos Valley); and CHI St. Luke’s Health Brazosport in Lake Jackson.

In partnership with our physicians and community partners, we are committed to excellence and compassion in caring for the whole person while creating healthier communities. Learn more about our mission-based culture at

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Equal Opportunity Employment

Consistent with our Core Values, Catholic Health Initiatives employers are EEO/AA/M/F/Vets/Disabled Employers. Qualified applications will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identification, protected veteran status, disability or any other legally protected characteristic

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