Marketing Communications Specialist

Professional Non-Clinical
2019-R0218067 Requisition #
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Position Summary:

Plans and executes all special events within the system; manages social media activityon social media; manages system electronic display boards;  purchases and manages all promotional items for marketing events; manages annual Power of Pink Luncheons; Media Relations and Crisis Management; writer.  Assists in managing brand standards for the system. Displays professional, safe conduct in all interactions. Maintains positive working relationships with staff, other departments, physicians and peers. Displays conduct in support of CHI St. Luke’s Health Memorial Mission & Vision.

Position Responsibilities:

  1. Quality – completes work with accuracy and thoroughness.

  2. Productivity – efficiently utilizes time in accomplishing work.

  3. Customer Focus – lives organizational and departmental service standards.

  4. Reliability – completes tasks assigned; follows up as needed.

  5. Availability – meets attendance standards; is punctual; works when needed.

  6. Decision Making – displays sound judgement; works with minimal supervision.

  7. Initiative – seeks out productive duties in absence of guidance; is a self-starter.

  8. Adheres to Policy – follows CHI St. Luke’s Health Memorial rules, policies, procedures and guidelines.

  9. Interpersonal Relationships – cooperates, communicates and works well with others.

  10. Professionalism – represents CHI St. Luke’s Health Memorial positively in actions and appearance.

11. Lead writer for the employee newsletter and medical staff briefing.  Other writing tasks include, but not limited to, brochures, news releases, and memos.
12. Assist in the development of advertising across all mediums including print, broadcast and web.
13. Assist in maintaining the hospital’s websites.
14. Leverage marketing automation tools including marketing project management software, and database technologies in the production and evaluation of lead generation/CRM programs.
15. Assist with brand guardianship, ensuring all programs and messages are consistent with the System brand strategy.
16. Assist in outreach efforts for direct marketing to physician customers.
17. Work with Service Line managers to formulate marketing strategies for their targeted health program.  
18.  Work with Service Line managers to help develop and produce appropriate communications, internal and external.
19.  Assist with development of, research and organization of media relations stories, print, broadcast and web.
20. Produce written materials for president/CEO and COO of the organization.
21. Manages deadlines; writes content for two publications, Employee Newsletter and Medical Staff Briefing.

22. Develops and maintains knowledge and understanding of information technology, including operating systems, telecommunications, and networking.

23. Communicates with others professionally and diplomatically; maintains cooperative efforts with all staff/departments.

24. Demonstrates sound judgment in the ability to organize workflow.

25. Adheres to CHI St. Luke’s Health Memorial policies, including but not limited to “CHI Values & Ethics at Work”, HIPPA, PHI, ePHI, Privacy Rule, and confidentiality.

26. Maintains safe work habits; adheres to safety rules; immediately reports any unsafe condition; immediately reports any incident / injury.

27. Supports department-based goals and contributes to the success of the organization.  Complies with hospital policies and procedures; attends required in – services, education and training.

28. Performs duties in accordance with that of hospital policies and procedures, and regulatory agency guidelines.

29. Wears identification badge and clocks in appropriately.

30. Demonstrates a willingness to follow the chain of command, regularly channels suggestions, criticisms and complaints to the appropriate person.

31. Performs other duties as assigned.

Minimum Qualifications:

Education Level


*High School/GED   


Bachelor's Degree - Marketing, communications, Journalism or related field


None Required

Knowledge, Skills, and Abilities

* Excellent communication skills, including verbal, written, and presentation capabilities.
  * Strong interpersonal skills, with a true customer service focus and the ability to quickly gain the confidence and trust of others.
  * In-depth understanding of marketing tools and tactics, with experience developing and implementing strategic marketing plans with associated metrics.
  * Excellent working knowledge of digital media, with experience leveraging this ever-evolving tool to support the overall marketing plan.
  * Strong organizational skills, with a proven record of managing multiple priorities and thriving in a fast-paced environment.
  * Ability to work effectively within a matrix environment with the potential of contrasting priorities from different sources.


*Five (5) years of management level experience at a comparable size company

About Us

Chances are, you’re here because you’re looking for a career offering greater opportunity, challenge and fulfillment. We’re confident you’ll find all three at CHI. As one of the nation’s largest nonprofit health systems, we offer a wealth of careers across more than 101 hospitals in 18 states. Our faith-based health system welcomes you to share in our mission of building healthier communities, whether as a surgeon in the operating room or an administrator in a conference room. When you work in a supportive environment with like-minded professionals, wonderful things happen. Learn More

Equal Opportunity Employment

Consistent with our Core Values, Catholic Health Initiatives employers are EEO/AA/M/F/Vets/Disabled Employers. Qualified applications will receive consideration for employement without regard to their race, color, religion, national origin, sex, sexual orientation, gender identification, protected veteran status, disabilitiy or any other legally protected characteristic. 

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