MANAGER-OPERATIONS; EMS SUPPORT SERVICES

📁
Director/Manager/Supervisor
📅
2018-R0198084 Requisition #
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  • JOB SUMMARY
  • QUALIFICATIONS
    • Education
    • Major
    • Experience
      • Required: Two years Experience as In-Charge Paramedic on 911 service.
      • Preferred: Three years experience in EMS supervisor; experience in DSHS regulations in pre-hospital services.
    • Skills
    • Licensure/Certifications
      • Required: Texas Certified Paramedic; CPR, ACLS and PALS certification.
      • Preferred; Certified EMS Instructor
  • ACCOUNTABILITIES
    • ESSENTIAL
      • Operations Manager
        • Provides patient care functions as outlined in PARAMEDIC position description?
        • Mandatory education - 100% attendance/participation
        • Participate in Run Reviews within standards established by the Medical Director
        • Positive public image
        • Appropriate communications with all staff
        • Oversees Shift Supervisor staff in ensuring staff and system provides patient care functions according to protocol, procedure and written directives.
        • Provides 24hr contact for Duty supervisors for assistance in department problem solving concerns.
        • Oversees Fleet Mechanic in department, tracking maintenance needs for the EMS vehicles and assistance for the Systems Fleet needs as well.
        • Oversees the Communication department for daily operations, and assisting will equipment, and SOP issues.
        • Oversees the Training officer in the development and implementation of the departments training program(s) to assure skill level and knowledge base of staff.
        • Oversees the QA/QI in assuring quality control review is in place, and meets state, Medical Direction, and Hospital requirements. Provided secondary review of a documented procedure, or lack of.
        • Attends seminars, education and association(s) functions as required
        • Assist the training coordinator in the development, and revisions initial employee training to assure competency prior to placement.
        • Reviews all documentation procedures for patient charting, and confirms department stays within industry standards for both medical/legal purposes.
        • Oversees the department is meeting all hospital/state mandatory requirements for operations.
        • Acts as departments lead investigator into any issue that requires more review then duty supervisor can perform. Complies and presents finalized report with action summary for Director review.
        • Reports and documents problems to Director immediately
      • Fiscial/Operational
        • • Manages/Oversees staff scheduling and payroll
        • • Maintains OT restrictions for the department
        • • Oversees communication equipment expense
        • • Manages/Oversees purchasing and supply
        • • Oversees expenditures
        • • Reviews data to assure proper utilization of resources and expenditures
      • Provision of Services
        • Treats all individuals compassionately and with reverence, regardless of medical complaint, or lack thereof, or any other presenting socioeconomic conditions.
        • Assists others when possible
        • Immediately responds to requests for services
        • Handles complaints of service appropriately, involving necessary departments
      • Safety/Environmental
        • Assure safety conditions of work area in accordance with established policies
        • Maintains office areas (cleaning and repairing) as required and/or directed
    • OTHER
      • Performs other duties as assigned to meet the organization`s needs.

About Us


Chances are, you’re here because you’re looking for a career offering greater opportunity, challenge and fulfillment. We’re confident you’ll find all three at CHI. As one of the nation’s largest nonprofit health systems, we offer a wealth of careers across more than 101 hospitals in 18 states. Our faith-based health system welcomes you to share in our mission of building healthier communities, whether as a surgeon in the operating room or an administrator in a conference room. When you work in a supportive environment with like-minded professionals, wonderful things happen. Learn More

Equal Opportunity Employment


Consistent with our Core Values, Catholic Health Initiatives employers are EEO/AA/M/F/Vets/Disabled Employers. Qualified applications will receive consideration for employement without regard to their race, color, religion, national origin, sex, sexual orientation, gender identification, protected veteran status, disabilitiy or any other legally protected characteristic. 

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