Office Lead - Women's Clinic

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Administrative/Clerical
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2019-R0228448 Requisition #
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Job Summary / Job Purpose

Under general supervision, the Office Lead will provide administrative and clerical support for clinic

operations; coordinate clinic functions and special projects, learning all aspects of clinic operations.

Key Responsibilities

* Manage clinic staff on day-to-day operation.
* Assist in identifying and providing guidance in resolving operational issues.
* Efficiently direct patient flow throughout the clinic.
* Coordinate general front office activities including but not limited to; registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations, and other related duties.
* Assist the Practice Manager to ensure appropriate staffing coverage at all times.
* Assist the Practice Manager with the new hire or reoccurring training processes.
* Assist the Practice Manager to facilitate training of new hires and other training initiatives.
* Provide direction and support to clinical staff as requested.
* Perform other duties as assigned.

Job Requirements / Qualifications

Education / Accreditation / Licensure (required & preferred):
* High school diploma or equivalent required.

Experience (required and preferred):
* 2 years related experience in a front or back office clinic setting required.

About Us


CHI Memorial is a not-for-profit, faith-based healthcare organization dedicated to the healing ministry of the Church. Founded by the Sisters of Charity of Nazareth and strengthened as part of Catholic Health Initiatives, it offers a continuum of care including preventative, primary and acute hospital care, as well as cancer and cardiac care, orthopedic and rehabilitation services. CHI Memorial is a regional referral center of choice with 3,400 associates and more than 700 affiliated physicians providing health care throughout Southeast Tennessee and North Georgia.

Equal Opportunity Employment


Consistent with our Core Values, Catholic Health Initiatives employers are EEO/AA/M/F/Vets/Disabled Employers. Qualified applications will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identification, protected veteran status, disability or any other legally protected characteristic

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